We are introducing an automated appointment system, discontinuing phone bookings. You can now schedule appointments through the VAGARO app online. The system operates in real-time, so if your preferred time is unavailable, it means it's booked. You can make changes within specific time limits to prevent fees for cancellations or rescheduling. ALL customers will need to fill out a one time form online before being able to book.

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Starting on June 1st, the following new policies will be implemented:

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• You need a valid credit card to book your appointment, as per our policy on no-shows and cancellations

 

• For rescheduling, a 6-hour notice is required to avoid a 50% charge.

 

• Our schedule runs in 15-minute slots. If you are 5 minutes late, we may need to adjust your service(s) to accommodate other clients' appointments

 

• If you arrive more than 5 minutes late for a 15-minute appointment, a 50% charge will apply due to the inability to fill the time with another customer.

 

• No-shows are subject to full payment, and cancellations within 12 hours will incur a 50% charge.

 

• If we are behind schedule, we will inform you

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